The Massachusetts Registry of Motor Vehicles (RMV) has begun to pilot drop-off registration and title services at the Braintree Service Center, with additional locations to follow beginning Monday, 8/10. These Registration Drop Off Centers will be dedicated to performing a number of vehicle-based registration and title services for both commercial and individual customer transactions on a drop-off only basis. Customers choosing this option will be able to drop-off appropriate paperwork for processing within a few business days.
“The RMV is excited to pilot and offer this new drop-off service to all of its customers for certain vehicle-based transactions,” said RMV Registrar Jamey Tesler. “Customers in need of one of these vehicle-based transactions can drop-off their paperwork and return to pick it up in just a few business days. This alternative service channel will help meet increased RMV service demands during a time when services are limited by appointment only due to the need to enforce social-distancing to keep our customers and employees safe.”
Registration renewals will still be conducted exclusively online or by mail for individual customers. Customers will continue to be able to make appointments for certain vehicle-based registration and title services up to 14 days in advance.
The RMV is introducing this service channel alternative in light of the COVID-19 public health emergency to encourage ‘social-distancing’ in its Service Centers and prioritize other essential in-person needs by appointment-only. All RMV customers are encouraged to visit www.Mass.Gov/RMV to complete one of over 40 other transactions available online, by mail, or by phone.
For additional information on RMV service offerings during the COVID-19 pandemic, please visit www.mass.gov/rmv or https://www.mass.gov/info-details/rmv-covid-19-information.
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